Socialmediamanager1, Manager at Mayan Palace at Vidanta Riviera Maya, responded to this review. Also, that you tasted the menus from our different restaurants, our culinary experts always look to please our guests with their creations We appreciate your feedback and hope to welcome you back in the future. We never had to wait over 10 minutes, it usually came right away. The resort food is incredible, including the room service. Taxes and fees that are shown are estimates only. Very clean and spacious like mini apartment with dishes and cookware. When my family and I arrived, it took over 2. hours for us to get to our room. This is the version of our website addressed to speakers of English in the United States. They have a travel desk. Oh! Most of the transportation is diesel fueled and you will be breathing this stuff EVERY TIME you ride these clattering jolting connected carts. Is there a fee for use of the spa and gym? Other than that, service on the resort is top-tier and we had a wonderful stress-free vacation. It was recommended to us to not buy groceries at the resort as the prices of items are way higher. This does not affect the quality or independence of our editorial content. It's age is showing and the rooms are lacking any real luxury. We have been a member for 12 years with Mayan Palace and the Grand Mayan. The service at the pool was very slow when ordering food or drinks, also the first night out air conditioning made very loud noises and I reported it and was told that nothing was wrong with it. PLEASE stop telling people about Bill Gates and NFL players- we do not have their purchasing power so who cares. Good spot for a girls' trip through Interval exchange. There are several markets within a short cab ride and the resort offers shuttle serive to one of them, NOPE. We are happy that you think our resort is beautiful.All the same, we are disappointed that we were unable to meet your expectations to the fullest. You do get shut out of some restaurants and other grounds at the resort since only the Grand Luxxe members get access to everything. They don't even provide paper towels or coffee filters. - INTERNET: because I own my own business I MUST work at times during vacation and couldnt seemlessly do so becuase the internet in the room was slow and inconsistent. If you make a purchase from our site, we may earn a commission. Map updates are paused. We are excellent shape. It drops you right by the Mega, a Mexican grocery store. You should be happy they have so much space to work with. Suite, opens in a new tab, More information about Luxury 5 + Resort- VIDANTA Mayan Palace/ Riviera Maya,Los Cabos,Acapulco & more
, opens in a new tab, More information about Vidanta Mayan Palace 2 BR 2 BA Suite With Kitchen Sleeps 8 - Cancun Riviera Maya, opens in a new tab, More information about Vidanta Riviera Maya, opens in a new tab, More information about Grand Velas Riviera Maya - All Inclusive, opens in a new tab, 9.6 out of 10 Exceptional (See all 738 reviews), More information about Vidanta The Bliss at Riviera Maya, opens in a new tab, More information about Luxury Resort! The Bliss at Vidanta Riviera Maya - Tripadvisor We arrived very early on a Saturday morning, so we knew our rooms would probably not be ready. But it turns out they have two wifi options. At the end of the day, regroup for a family dinner at one of 14 on-site restaurants. Dear mayral488, Thank you for providing your comments about your vacation at The Bliss. No need for you to fork out cash or charge card. Playa del Carmen was nice and we had a good meal at a place on 5th Avenue. Yesterday at 5:45 PM. You will have to allot probably 20-30 minutes just to get to your vehicle. Explore over 1,000 acres of paradise, including more than 15 world-class bars and restaurants, a Nicklaus Design golf course, lavish spa services, and the best entertainment in the Yucatan, including the world-renowned Cirque du Soleil JOY, located on-site, as well as Jungala Aqua Experience, Mexico's premier outdoor park. Jungala was so much fun. With the time it takes for a shuttle around the resort plus the taxi, you are looking at 3+ hours. It's age is showing and the rooms are lacking any real luxury. When we spoke to the supervisor Laura about our complaints all she said was there was nothing she could do. Nuevo Vallarta 138.00 for a studio. All the pools on the resort were literally bath water. Dear Aalva107 :We are grateful for your taking the time to write a review about your experience while staying with us. You do get shut out of some restaurants and other grounds at the resort since only the Grand Luxxe members get access to everything. It was a pain to get back and forth to my rental at the central lobby. I WAS exhausted DAILY by the 4-6 miles of walking that I did to get anywhere on that resort. We enjoyed the Salum Beachside Eateries and Market. Do your own research on local activities. They have a system that ties uou up for most of the day. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The meals on the resort are extremely expensive. Happily, The Grand Bliss Riviera Maya Management, We spent a week at Vidanta Riviera Maya in December, their off-season. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Besides, for the staffs hospitality and extreme kindness, there really would be no other reason why I would stay at this resort again. Never had to wait more than 10 minutes to be picked up, so just add an extra 20-30 minutes to your timing. VIDANTA RIVIERA MAYA - Updated 2023 Prices & Hotel - Tripadvisor Sincerely, The Bliss Riviera Maya Management. Many travelers pass through Riviera Maya or even stay for an all-inclusive holiday getaway on par with Cancun or Playa del Carmen. The walkways to and from locations are extremely beautiful and worth a stroll if you are up for some exercise. Now there is an option for all inclusive, but there are still charges outside of all inclusive from that. The process is so unorganized. Grande Luxxe - Three-Bedroom Spa Suite - Vidanta Riviera Maya - Expedia But they can all use the palace pool and beach so it becomes quite crowded. The Grand Mayan - Vidanta We were asked to do the free breakfast, (timeshare speal ) but told them we werent interested, and never hear back. They get the job done though if you just need a room since the grounds are the real beauty. Please see our partners for more details. We are so glad to know your vacation has been an incredible experience with us, and you really enjoy this Paradise. Like most, your credit card is linked to your room key card and it's a cashless resort, until you check out ;-). Blue Fish offers you a variety of dishes at your most convenient disposal. Our goal is to make each one of our guests vacations relaxing and we look to please them by making sure they receive all the benefits they are expecting to enjoy during their vacation, unfortunately, in this instance, this is not the case. Like I said my mom had to talk to 6 different people to get things straightened out. Get up to 20% off select hotels on the app, Earn rewards across our family of brands with One Key. Rest assured that your feedback will be taken into consideration as our goal is to make each one of our guests vacations relaxing. The entertainment around the pool throughout the day was fun. Warm regards, The Bliss Riviera Maya Management, I was going to give this three stars, but dropped it down to one. Does The Bliss at Vidanta Riviera Maya have an airport shuttle? Press the question mark key to get the keyboard shortcuts for changing dates. Please see our partners for more details. We did see that we were charged for in room coffee and water that we did not use which removed from the bill. - WHY are 4 stories, really more like 7 yes 7, because they skip floors of presentation sales floors to finally start counting. Vidanta Riviera Maya Paradisus, Playa del Carmen Iberostar Quetzal and Tucan Iberostar Paraiso Lindo, Cancun Dreams Tulum Resort and Spa Azul Fives Hotel by Karisma Hard Rock Resort Riviera Maya Hyatt Ziva Cancun Sandos Playacar Grand Palladium Costa Mujeres Grand Sirenis Riviera Maya Hotel Xcaret Mexico Hotel Riu Playacar Finest Playa Mujeres Our only issue: the tennis courts arent managed super well in our opinion: we made a reservation, but received no code to get in and none of the rackets and balls we asked for were available when we arrived, resulting in our reservation being late by 30 minutes. Even if it is an all inclusive resort, they should have these materials in the rooms available as not all guests are all inclusive. Navigate forward to interact with the calendar and select a date. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Nevertheless, still worth experiencing. They offer a shuttle into Playa del Carmen. What are some of the property amenities at The Bliss at Vidanta Riviera Maya? We were told that we were checked in for both of our two weeks. - THE GYM- must make reservations although NO ONE is in it. The Grand Mayan at Vidanta Riviera Maya - Tripadvisor The room was pleasant and they were able to book our 5 rooms in the same halls both on the 2nd and 3rd floor. They told us to come back at a certain time to have it done. Vidanta Mayan Palace Playa del Carmen July 2023 NOT all inclusive My close friends and I had been planning a trip to Cancun since we were teenagers. Lastly, we would like to point out as well that our prices are competitive compared to other resorts of the same quality. However, It may look like one but did not feel like a 5 star resort. The Resort is very organized with luggage on arrival. Yes, The Bliss at Vidanta Riviera Maya offers airport transportation for guests. We like walking, so it was not a big deal to us until it rained. Every time we come there is something new. For the size, it seems a bit shy on restaurants grocery selection. I have stayed in plenty of high humidity resorts in the past and never experienced the odor.
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