Quality of Life and Care Deficiencies: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. So the neglect and abuse was at the highest. You need to steer clear of The Legacy Willow Bend. Please enable Cookies and reload the page. Compliance Concerns: 877-399-5556 24/7/365, anonymous and confidential. The care givers withheld my medication from me and did not allow me to get my pain medicine for days. Turnover is the percent of staff that stop working in a facility within a given year. Skip the stress of flying branches and strong winds and opt to store your car in a safe, dry location. Do Not Sell My Personal Information. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. At Brookhaven Nursing and Rehabilitation Center we are not only here to care for your loved one — we are totally committed to improving their quality of life and providing them with a happy, healthy home. Thank you for sharing your experience with us. Keep
It is a very thorough process and days long, meaning the state is in the building going over records, all records, and monitoring staff for mistakes. The nurses and doctor are terrible communicators. Double check medications sent with you upon discharge against the list given at discharge. to let us know you're having trouble. For more information about senior living options, As I wrote in above section, ACCEL I look forward to writing many more praise reports for Accel at Willow Bend we are just getting started and I could not be more pleased!! We had a HORRIBLE EXPERIENCE at this facility. questo messaggio, invia un'email all'indirizzo Our monthly activity calendar is packed from morning to night with options designed to help you stay active. He arrived and they read more, Aanchal S. said: Great service! The Legacy Willow Bend continues a long tradition of superior senior care, offering a full continuum of care with lifestyle options based on the resident's needs: Independent Living, Assisted Living, Memory Support, Skilled Nursing, and Rehabilitation. And the worst of all, why did one nurse get angry at me for asking for my medications twice in a 2 hour period and he responded with throwing my cup of water in the trash, causing it to splash on me, my cell phone, and my iPad? The nurses and doctor are terrible communicators. If you love your family any amount at all? I am in rehab recovering from double knee replacement, and have been at Accel at Willow Bend for 15 days now. The doctor is a complete disappointment. . Sat - Sun: 11 AM - 5:30 PM, About Us | Privacy Policy | Terms of Use | All Cities | All Properties | Contact Us at A Place For Mom. #VaccinesWork #IVax2Protect, The quality of care we deliver at Willow Bend Nursing & Rehabilitation has earned us a 4-star overall rating from Medicare.gov, https://i0.wp.com/willowbendcare.com/wp-content/uploads/2021/02/Vaccine-Celebration.jpg?fit=1920%2C1080&ssl=1, https://willowbendcare.com/wp-content/uploads/2019/03/willow-logo8.png. Pretty on the outside and you know the rest! The whole atmosphere of Accel is professional, warm and friendly, everyone speaks to you when walking down the hall. Discovery at The Realm. Sorry, you didn't have a better experience. As I wrote in above section, ACCEL Is a "home" away from "home for me. It will only take a moment and it will make a huge difference to our company. [Name removed]. The meals were excellent, the staff very caring, this place is in a league of its own! Willow Bend Plano Real Estate - Willow Bend Plano Homes For Sale | Zillow BEWARE! ACCEL AT WILLOW BEND in PLANO, TX is a Government - Hospital district, Medicare Certified, nursing home operating with 79 residents and 110 certified beds. in the palm of your hand throughout your rental journey. 2023 A Place for Mom, Inc. All Rights Reserved. This facility has become a home away from home for me!!! How are the staff interactions with residents? Si vous continuez voir ce I did not get moved Friday morning/afternoon/evening [date removed] as informed.- continue to part 2. About Medicare Ratings Fines, Complaints, and Inspection Problems in the Past 3 Years Compare The Number of Problems Types of Problems at Nursing Homes It is designed to be a starting point to help parents make baseline comparisons, not the only factor in selecting the right school for your family. The Legacy At Willow Bend was reviewed by Medicare to have a rating of 1 out of 5 stars. Used under license. If you are looking for a place to take your family member or asked to make a recommendation to a friend, Accel is an Excellent choice! Or how many days were aporoved. Employees are overworked and do not have the time to attend to patients. Addison Magazine The Next Stage: Retirement, Home Health, and Hospice Care (pg. Thank you! The Legacy at Willow Bend is a skilled nursing facility offering the best therapy and care in Plano, TX, read more about our services. The nurses were not helpful and one has a terrible bed side manner. The maximum A Place for Mom review score a community can receive is 10 points. Im shocked on how this place is ran and gets away with it. Newest Willow Bend Plano Real Estate Listings, Willow Bend Plano Single Family Homes for Sale, Willow Bend Plano Waterfront Homes for Sale, Willow Bend Plano Luxury Apartments for Rent, Willow Bend Plano Zillow Home Value Price Index, Do Not Sell or Share My Personal Information, 442-H New York Standard Operating Procedures. Having a parent at Accel At Willow Bend Rehabilitation left our family feeling we had lost control of our parent's health care or any opportunity to protect our parent. About Medicare Ratings Fines, Complaints, and Inspection Problems in the Past 3 Years Compare The Number of Problems Types of Problems at Nursing Homes Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality. 64) A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. They flat out just don't care! The house boasts a bright, open floor plan that invites natural light at every turn, casting a warm, welcoming ambiance throughout. that affect the resident. General Information Ratings for The Legacy At Willow Bend The Legacy At Willow Bend was reviewed by Medicare to have a rating of 1 out of 5 stars. This inviting space could serve as an additional living area, a reading room, a place for morning coffee, or simply a serene retreat after a long day. Our team is honored to do our part in helping to end this year long pandemic. We are continuously working to improve the accessibility of our web experience for everyone, and we welcome feedback and accommodation requests. om ons te informeren over dit probleem. I guess someone will have to die before they do. [Name removed] is awesome as well!! Needless to say, she didnt. We strongly believe in quality care, compassion and enhancing the lives of each individual. BEWARE! When it became unsafe for this family member to be in assisted living, the staff at The Legacy met with my staff member to make sure the best we done for my staff members family member. Also I have great admiration for most of the THERAPY TEAM. Plano, TX. When you visit the community, please check to see if pets are allowed to live in the community with you. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and Weve tried several places, and this is heads and shoulders above them all. The ED Laura and the admin/ Amanda couldnt care less about the patients needs. BUT ONLY IF THE CURRENT ADMINISTRATOR IS THERE. Upon arrival, he needed assistance and the aide [name removed] talked to him very rough and rude he called and I listened to aides talking to him like he was nothing and I had to interject then the conversation went in another conversation as if they actually cared. Accel at Willow Bend in Plano, TX has opportunities for Certified Nursing Assistant (CNA) to join our team! verdade. We use cookies to ensure that we give you the best experience on our website. (972) 468-6300. This facility has been certified to participate in Medicare and Medicaid programs since December 13, 2013 and has been . I may not know everything but God does and I pray that they will repent of their neglect. Still waiting on results from urinalysis ordered on 4/18, it's now 11 days later. Whether youre recovering after a hospital visit or in need of on-going medical support, The Legacy at Willow Bend will help you achieve your personal goals. Business Hours: In-house Therapy Our in-house therapy team employs a variety of State-of-the-Art and (good old-fashioned) hands-on therapeutic approaches. The star of the home is undoubtedly the sunroom. 1-3 Beds. Having been a patient here four times, I have made some friends whom I will miss. Its all about the money! Accel At Willow Bend in Plano, Texas is one of senior living communities in the area. Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Legacy At Willow Bend require. We are so pleased that you are happy with our service. She fell and they took forever to get to her. Quality of Life and Care Deficiencies: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Cell: 626-319-9767. One nurse threatened him and told him not to be starting trouble ???? Many apartment communities offer reserved parking in the garage, saving you the time of searching for an empty spot in a full lot. The facility/staff were negligent on recognizing her symptoms of disorientation and confusion. The Cost of Assisted Living in Plano, Texas. Please visit our Privacy Policy for information about our privacy practices. The administration is the ones who perpetrated the abuse by turning a blind eye to it all, and doing nothing about it. View listing photos, review sales history, and use our detailed real estate filters to find the perfect place. I waited until now to finish this post as I didnt want my mom to suffer the repercussions. Or sign in if you already have an account, *Please enter your address or point of interest, Willow Bend Country Apartments for Rent with a Garage. I had begged this place to send her, and they insisted they knew best. Wenn The staff was very friendly and the physical therapy she received was excellent. One nurse did not know the difference between ecotrin and aspirin. I stayed there a few weeks back and was abused physically and neglected medically. We'll connect you with a local agent who can give you a personalized tour of the home in-person or via video chat. Resident Assessment and Care Planning Deficiencies: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. This place is very expensive, but the money definitely doesnt go towards hiring or keeping good aids or nurses. 6101 Ohio Drive, Plano, TX 75024 Assisted Living Memory Care Continuing Care Retirement Community Compare For residents and staff (972) 468-6160 For pricing and availability (972) 846-4470 Care at The Legacy at Willow Bend Care types offered Assisted Living Friendly nurses, answered all our questions and the read more, Sheryl M. said: The bad first, then the good. Each day you spend with us will be filled with the caliber of service that will make your stay comfortable, safe and therapeutic. To speak with an ombudsman, a person may call the toll-free number 817-695-9196 or 800-272-3921 or email trider@nctcog.org. ein Mensch und keine Maschine sind. By submitting this review I certify that this review is based on my own experience and is my genuine opinion of Symphony at Stuart, or I have been granted authority to post this review on behalf of a geniuine experience or opinon of another. I was greeted by 1 cna 3 hours later I still had no idea of a nurses name, if my meds information had arrived. He Is an outstanding advocate for both patients and corporate issues. They withheld from me any help to be able to go the bathroom and had me sit in soiled sheets. Home Skilled Nursing Skilled Nursing & Rehabilitation in Plano Accel at Willow Bend offers compassionate and personal skilled nursing care and rehabilitation services to seniors in the Plano area. I hope I can save at least 1 of your loved ones lives by this review. You all are great. and I am interested in learning more about skilled nursing facilities. BEWARE. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de I really like that, incorporating family time at mealtime, I would say Accel is family-oriented. To conduct a complete investigation, seniors and their families should: If you become aware of any information that should be updated or noted, please contact A Place for Mom. To speak with an ombudsman, a person may call the toll-free number 817-695-9196 or 800-272-3921 or email, https://apps.hhs.texas.gov/news_info/ombudsman/, TheNext Stage: Retirement, Home Health, and Hospice Care. [Name removed] told us our parent was ready for discharge. It does not indicate that the facility meets official state requirements for level of care. Signature Pointe on the Lake. The median monthly cost of assisted living in Plano, Texas, in 2023 is $4,450, according to the Genworth Cost of Care Survey. I could have sued, but would have spent more money and heartache than we had to win. Zillow has 5 homes for sale in Willow Bend Plano. We have cared for both elderly parents, and we have Never experienced such a disturbing situation. THE LEGACY WILLOW BEND, INC., NPI 1396929543 - Skilled Nursing Facility