The process from start to finish with 360 Blue was very streamlined. Overall we has a positive experience using 360 Blue as our rental agent. We hope to welcome you back to the Forgotten Coast soon; thank you for being our guests! Short walk to the beach.The folks at 360 Blue were outstanding. 360 checked on us throughout our stay to see if we needed anything. 360 Blue can be contacted via phone at (866) 906-3581 for pricing, hours and directions. We will use 360 Blue again and will recommend them to others. One issue that we had was that the pool heater kept malfunctioning. This upsets me for obvious reasons. We will never EVER book with 360 blue again. I think she has a valid complaint though, DestinMel. We do not dispute that we offered an exception via email, the customer asked for that exception, and we then changed our policy and did not allow them to take that excpettion. It is my understanding that a ban on vacation home rentals was in effect during our intended stay, making the unit or any comparable unit unavailable, which would entitle us to a refund under Section 17 of the rental agreement as well. The AC was terrific at cooling the entire house. You pay high dollar for roaches and unmaintenanced homes in a over priced community. We took the 2 oldest kids parasailing at Sun Dogs. I sent them the agreement we signed which did NOT indicate anywhere this this was not a pet friendly property, unlike other properties that did indicate this and explained that this is why we rented this home, because in the contract it indicated that it was pet friendly. The location on the beach was not only convenient, but provided amazing views all week long. but other than that absolutely no complaints!! If we could make the choice to only do what we want, we would provide all of our guests with a refund. 360 Blue is a Limited Liability Company (LLC). The home was clean and the features were as advertised. You can find contact details for 360 Blue above. I think it's un-realistic to expect a renter to be satisfied to not have what was promised in a rental. BBB Business Profiles are subject to change at any time. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-51923595', '');}, 'log_autolink_impression');Destin. This company is in sharp decline. The worst management company service Ive ever dealt with. Our first priority has always been the safety of our guests. However, they are incorrect regarding the legal significance. In the window that pops up, make sure Location is set to Allow or Ask. We need your email address to verify that your review is genuine. I am not able to see the customers contact information here but please email me at ***@360blue.com and I am sure we can get this taken care of. 5.0 4 complaints File a complaint Table of contents Verified Follow Share Call +1 (877) 550-2017 Go to website www.360blue.com Send mail taylor@360blue.com Directions 790 N County Highway 393 STE 3B Florida, Santa Rosa Beach 32459-7019 United States Complaints Reviews Contacts 360 Blue phone number +1 (877) 550-2017 0 0 360 Blue website Tiffany : I know we will not be back. Gina P: Please begin by refreshing the page to see if your location populates the Near field. These issues have negatively impacted on the company's reputation and customers confidence. 360 Blue Properties - Official MapQuest 360 Blue resolved 100% of 4 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. Your browser does not support embedded videos. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I have the email if needed. Hi Kathy,We are thrilled Miramar paradise was the perfect home for your family's Emerald Coast getaway and that you found our team responsive. Even if the dryer didn't work, I would not spend my vacation at the laundromat and fighting with people. We had a couple of issues with the house that we worked around & that hopefully got taken care of after our departure, but overall I am VERY impressed with 360 Blues management. This year we stayed at 26 Mist Flower Lane, and the homes layout and location were perfect for our familys needs! Hello Mike,We are thrilled Surf Shack was the perfect home for your family to enjoy each other's company on 30A and that you enjoyed the service provided by our team. Great location and amenities! Really - a replacement dryer???? They pair these luxury properties with exceptional service to create a memorable vacation experience! Karen G: We also had issues with there not being a sufficient amount of bath linens for the number of guests staying, which took 2 DAYS to resolve. I would like to thank the family for their kind generosity. Strengthen your review by uploading photos & videos. 12/23 I called DG to check the status and spoke with *** as *** was out of the office. Beautiful, My family and I enjoyed every moment.This was the best vacation trip ever. Would 100% come back with a big group. Business won't issue refund after saying in writing they would, 360 Blue is refusing to honor a refund obligation associated with our reservation which was canceled due to COVID-19, 360 Blue Owner and CEO, *** offered a full refund for stay beginning 4/11 and then did not follow through, I paid 360 Blue for a rental ($2,466.89) that was sold before my check-in date, Villa del Palmar Cancun Luxury Beach Resort & Spa, customer service contact information for 360 Blue. Hi Ken, We are thrilled you enjoy staying with us and appreciate you sharing your 360 Blue experience. Hello, We are thrilled to hear you enjoyed your stay at Barefoot Bliss! We rented beach chairs and an umbrella for the week but they picked it up early and still charged us for the day we didn't have the items. About 360 Blue 360 Blue is located at 790 N County Hwy 393 #3b in Santa Rosa Beach, Florida 32459. That said, we are offering all guests who wish to make changes to their reservation a 110% credit toward that future reservation. There were plenty of dishes & cookware for a large group and all the appliances worked without a problem. The difference $1081 was explained to me that it was the 1 night stay in the roach motel and additional cleaning fee for that facility. Walmart Deal: Get up to 20% Off Travel I have rented from 360 Blue several times and have never had any problems. The home was great for a large family gathering. 360 Blue is proud to partner with Natural Retreats to offer some of the finest vacation home rentals on Floridas Forgotten Coast.. User does not have to select a country if they click this link. Independent of what route I choose to challenge 360 Blue, the fact remains that they offered me a 100% full refund if I canceled my upcoming trip and they then reneged on the offer. To use our mobile site, please enable JavaScript. This is what Alaya homes have in common. When all is said and done, the cockroaches are what did it. Accommodation & Lodging. After chatting and trying to get a supervisor on the phone most of the day Monday, the rental company did bring a loaner toaster oven. We were 16 grown men who had come down to go deep sea fishing to celebrate the upcoming marriage of one of us. It was perfectly located close the restaurants, supermarket and most importantly the beach, which was stunning. 30% Off. Hi Liz,We are thrilled you enjoyed your stay at Dreams Do Come True and appreciate you sharing your 360 Blue experience. We are delighted you enjoyed your WaterColor getaway and appreciate your feedback. Porch was dirty.The ice maker in refrigerator was broken and 360 didnt even know this. 360 Blue Properties Promo Codes - couponsanddiscouts.com Hello Chris, We appreciate you taking the time to share your experience, and apologize for the pool heater not working. 360 Blue is a prominent luxury vacation rental and property management company based in the United States. I reached out to DG (***) 2/20 to verify if 360 Blue submitted an additional payment as mentioned in the last phone call with 360 Blue and he told me no and he forwarded a payment confirmation email. On March 24 it was confirmed in an email from the business I would get a refund to my card. Lower rates . We will shop for your groceries and have them stocked in your vacation residence upon your arrival! The home was more than we expected, every amenity you can think of was there. We needed large serving pieces as well as large frying pans, of which were not provided. In addition to Beach Gear rentals fees as low as $5, you should feel free to use Promo Codes. It has been perfect for our three families and the owners have continued to make improvements by adding new amenities like a second refrigerator and ice make. *** explained she didn't understand that but stressed the need to get the check from 360 Blue so I could check in 12/24. What type of business entity is 360 Blue? This house is amazing!!!! Company Rating: (1) BRADLEY PRE OWNED AUTO, LLC BRADLEY SERVICE CENTER SOLD ME A TOTAL RUSTED TRUCK THAT WAS A TOTAL LOSS MOUNT HOPE WEST VIRGINIA. Well guide you through the process. We appreciate you bringing these items to our attention and hope to see you back at the beach soon for a smoother getaway. Susan : Certainly not within CDC guidelines as is advertised. It was a pleasure having you as our guest and we hope to welcome you back to the beach soon! Place your order online & arrive to a fully stocked kitchen. Anyone can write a Trustpilot review. Working at 360 Blue Properties: Employee Reviews | Indeed.com Location perfect, amenities amazing, kitchen supplies to prepare meals were also amazing (need new fry pans). He had to walk home. Write a review. We then realized on Sunday that the refrigerator was not cooling to the appropriate level and was in the upper 40 degree range and rising. We loved the back porch overlooking the lagoon with the turtles and fish, and the small swimming pool with seating worked well for all of us. The furniture is stained, the rugs are stained, the entire home needs to be turned over. They were courteous, prompt, helpful, and easy to contact. New 360 blue properties careers are added daily on SimplyHired.com. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. When the business put in writing that refunds were being offered, they have no choice but to follow through. The business's response of 4/9 agreed with every fact I stated in my message of 4/8. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. I paid 360 Blue for a rental ($2,466.89) that was sold before my check-in date. And I would 100% rent again. I filled out the form. We hope your family enjoyed some quality beach time despite these setbacks. We hope to welcome you back to 30A soon; thank you for being our guests! It is a great location to area restaurants and shopping. Upon arrival September 2nd we checked in and noticed several bugs crawling on the kitchen counters. 360 Blue Reviews | Read Customer Service Reviews of www.360blue.com The timely and thorough communications 360 Blue provides always makes my beach trip accommodations worry free! BBB directs its services to businesses and consumers in North America. Everyone was quiet and kept to themselves. We have been taking family vacations forever 20 years mostly to beaches in North Carolina and South Carolina and this house was by far the nicest,cleanist, best equipped, largest and cleanest swimming pool of all the houses we have been to. However, it was not ready for us for the monies we paid. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-51911561', '');}, 'log_autolink_impression');Destin area seem to have problems with the dryers. They tell you all week that they will make it up to you, they are sorry, and that someone will call upon check out to offer some sort of concession for the amount of issues experienced during the stay. HOME HIGHLIGHTS: - 2-minute walk to the beach- Complimentary beach setups each morning include 2 beach chairs and 1 umbrella (Service provided Mar 1-Oct 31 2022)- Private heated pool **Pool heating available Oct 1-May 1 for $30 per day**- Spacious deck and balcony- High quality furnishings- Free WiFi- 5 adult bikes- Dedicated parking for 4 vehicles- Complete Clean Linen Participant - ALL linens, including comforters laundered upon every checkout DETAILS: Peaceful and serene Miramar Beach home - ready for your next vacation! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Please note, that this was a temporary exception to the contract and not an overriding document. Was fully stocked with everything we really needed to cook/eat with. This was our first time renting in this area and through 360Blue, and it was a great experience! We came with a lot of food, given that people in our group have food allergies and it was a holiday that did not allow us to eat out in restaurants. Hello Mary, Thank you for taking the time to share your experience. Probably the worst customer service I have ever seen in a business that survives on providing good customer service! 360 blue was incredibly unapologetic and rude when contacted about these issues. We have rented from 360 Blue for at least a decade. We used some plastic Christmas plates that were in the cabinet and bought paper plates. Thank you! House was large and spacious. Please select the region that you would like to explore today. DREAMS DO COME TRUE is a wonderful house for families. 360 Blue Customer Support Earns Excellent Rating, Click here to get notifications about new complaints of 360 Blue. I mean these people will not talk to me. Will you go back and pick up the bike and drive it home? There were 12 coffee cups in the rental and everyone one of them was cracked or broken. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Browse our Miramar Beach vacation rentals and book online. Well I will never rent through 360 blue ever again. Brief walk to beach within gated community. Check in was very easy, except we did not know the code at the gated entrance. Get recognition as the best support service, Business won't issue refund after saying in, 360 Blue is refusing to honor a refund, 360 Blue Owner and CEO, *** offered a full, I paid 360 Blue for a rental ($2,466.89. 360 Blue, LLC has *This company may be headquartered in or have additional locations in another country. \r\n\r\nDO NOT wait to reach an agreement at the end!!". We contacted them throughout the stay, many times with no response. Had a light fixture that needed to be replaced. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. | Read 141-160 Reviews out of 877 The house was exceptional in cleanliness and amenities. Here are 8 tips for writing great reviews. 360 Properties LLC | Better Business Bureau Profile You will be contacted by email to verify your review. Your Booking Email includes a link to a personalized Welcome Book for your stay. This was a memorable moment! Reach out. Click here to get notifications about new complaints of 360 Blue. 360 Blue Reviews | Read Customer Service Reviews of www.360blue.com Maybe clean out the plates? The washer and dryer were ridiculously comical!! When we arrived there were no air units and it was 85 degrees in the top floor where all of the bedrooms were. *** (CEO and Owner) sent email communication informing that due to COVID, she was offering a full refund for those interested. We offer everything from half-day to full-day Experiences that are as fun as they are unique. My only complaint we be the initial information was lacking until the day before our arrival. Click To Learn More About Our Collection Of Brands, 2022 Copyright Natural Retreats US, LLC | 790 N CO HWY 393 #3B | SANTA ROSA BEACH, FL 32459 - (800) 554-9522. Great price, slept all of us well, had everything we needed and was close to everything we needed. The staff sent a maintenance person out quickly each time we called, but the problem did persist. The staff was very responsive. We are not capable of doing anything with their reservation in any direction until that chargeback is resovled by their credit card company. We're looking forward to welcoming you back to the beach; thank you for being our guests! Hardwood floors so filthy that if you walked barefoot your feet were black. Our scan shows 360 Blue website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. We had many issues throughout our stay, which aren't worth going into. Plenty of room for my family of 11. All. Western Lake Access + Red Bar + Grayton Beach State Park, Charter Fishing + Golfing + Proximity to Pier Park, Community Pools + Shopping + Farmers Market, Shopping + Farmers Market + Amphitheater Events, Community Pool + Proximity to the HUB + Puttering Park. The service was outstanding! India A: I followed the process as outlined in the email to obtain the full refund. Contact Info (866) 906-3581 Questions & Answers Q What is the phone number for 360 Blue? 84 % of reviewers recommend 360 Blue Company Reviews Questions Visit Website 360 Blue Properties 4.6 5 reviews Follow Write a review Snapshot Why Join Us 5 Reviews Salaries Jobs Q&A Interviews Photos 360 Blue Properties Careers and Employment Rating overview Rating is calculated based on 5 reviews and is evolving. We rented a house in Watercolor, FL thru 360 Blue for the dates of 4/16/22-4/23/22. The only reason I gave the property 4 stars because the pool did not heat after the first day. Nothing. (The consumer indicated he/she DID NOT accept the response from the business.). I agree with Joe about the large company doing their laundry but if you rent for a small company or an owner on vrbo you will have to try for compensation because to expect them to have an extra dryer somewhere isn't realistic. By the way, my neighbor did get the refund. Maybe a beach bonfire or picnic surrounded by loved ones is more your speed. Please click on the country abbreviation in the search box below to change to a different country location. Photos Dead bugs Kitchen floor Escape to the Gulf Coast to experience all there is to offer. What a wonderful house to stay. We rented Cape Indulgence for our family vacation. Overall I would recommend the property, management provided excellent service. The pool had to be shocked and we lost 2 days. No stripping beds, piling towels or starting the laundry. With 5 bedrooms, 5 1/2 bathrooms, and a variety of sleeping accommodations for 22 guests, this home is a perfect spot for a multi-generational or large-group vacation!The first floor, with its open floor plan, provides an ideal space for guests to enjoy time in the living, dining, and kitchen areas. 360blue.com you are considering visiting, which is associated with 360 Blue, is very old. The dryer had to be replaced as well, the previous renter had the same issue. In questioning the company about the difference they refunded me $83. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of 360 Blue, Have fun with 360 Blue on their Pinterest at. Walking distance to restaurants, shopping plaza and outlets. 360 Blue, LLC has {1} locations, listed below. 5.00 2019 5.00 2022 Explore reviews by category 4.2 Work & Life Balance 4.0 Compensation & Benefits 3.6 We were told a specialist would be coming on Tuesday to check the fridge. 360 Blue | Miramar Beach Vacation Rentals & Condos There was plenty of room for everyone. Their customer service is wonderful! 20% Off. This is the version of our website addressed to speakers of English in the United States. The pool area is the BEST! 360 Blue 790 N County Highway 393 Santa Rosa Beach FL 32459 (866) 906-3581 Claim this business (866) 906-3581 Website More Directions Advertisement Exceptional Properties. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. This website uses cookies to analyze traffic, assist with navigation, and improve your experience. First, she was told 360 Blue knew about the dryer being broken. Management team was very fast at responding during open hours. We appreciate you bringing this to our attention and hope your family enjoyed some quality time at the beach despite these setbacks. Make sure you click Allow or Grant Permission if your browser asks for your location. Our Guest Ambassadors are here to help! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Exceptional Service. The listing on VRBO was very clear of a 100% refund in case of a timely cancellation. Everything was delivered prior to our arrival, and picked up on day of departure.I have already recommended 360 to colleagues and friends. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We hope to welcome you back to the Emerald Coast again soon; thank you for being our guest! Do you agree with 360 Blue's 4-star rating? \r\n\r\nEach time I contacted blue360 - which was easily 40 times during my trip the response was always the same \"We are sorry this happened. Thank you for sharing your experience. International Association of Better Business Bureaus. They were informed of the problem from maintenance and were searching for a new location. We rent our home with 360blue, we put our notice in. Filthy in fact. Not our preferred location but at this point we were told it was our only choice. See 4,899 traveler reviews, 2,073 candid photos, and great deals for Novotel Barcelona City, ranked #241 of 551 hotels in Barcelona and rated 4 of 5 at Tripadvisor. From the pool deck there are lovely views of the lake and also friendly turtles who love to swim up and say hello. 360 Blue Reviews | Read Customer Service Reviews of www.360blue.com | 8 TAMPA, FLORIDA. We still have several days left on our reservation, and 360 blue is completely unconcerned and unwilling to both solve the issues and offer compensation. I will be happy to speak with them, but only if they are willing to provide a more direct point of contact on their management team who will have a discussion about the contract. If you are planning a vacation to Destin we have your grocery delivery needs covered! *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. We rented a home from 360 Blue the last week of July 2021. On 3/24, 360 Blue rescinded the offer and in lieu offered a 110% credit towards a future stay that must occur in 12 months. It's always bad when there is a problem with a condo rental.We have used 360 blue before and they were extremely professional and the property beautiful.I wouldn't spend a lot of my vacation time at a laundromat,nobody knows me there so I would do a wear over and visit a Wal-Mart for those essentials(lol).